Email support
For billing questions, account issues, or anything that needs a direct answer.
successmaster59@gmail.comCommon questions
Quick answers to the most frequent issues.
The Scan button isn't finding my product
Make sure you're on a supported product page (not a search results page), then click the Scan button in the TabBridge side panel.
I've used all my free scans this month
The free plan includes 10 product scans per month. Your allowance resets on the 1st of each month. You can upgrade to Pro (100 scans) or Studio (500 scans) from the Account page.
Fields are blank after scanning
Some source pages load data dynamically. Scroll down on the product page to make sure the specs section has loaded, then click Scan again.
How do I cancel my subscription?
Go to your Account page and click Manage billing. This opens your Stripe billing portal where you can cancel at any time. Your plan stays active until the end of the billing period.
The extension doesn't appear in my browser
Make sure the extension is enabled in Chrome — go to chrome://extensions and check that TabBridge is toggled on. Then pin it to your toolbar by clicking the puzzle icon.